Opening hours
Notify AO (for those who do not make use of the Web portal system)
Hours to notify AO:
Online:
- Monday to Friday from 7:00 AM to 3:00 PM.
- Weekends, holidays, and ATV 7:00 AM to 9:00 AM.
Phone:
- Monday to Friday from 7:00 AM to 12:00 PM and from 1:00 PM to 3:00 PM.
- Weekends, holidays, and ATV from 7:00 AM to 11:00 AM.
Hours for 527-2730 (3rd day after AO notification):
- Monday to Friday from 7:00 AM to 9:00 AM
Hours to notify AO for the public sector and for those who make use of the Web portal
All public sector employees must notify AO at their own department or supervisor. Their AO will be registered through Medisoft SVb. A public sector employee cannot notify AO over the phone.
Pension Department
The pension department is closed for public. All calls and emails are answered from Mondays through Fridays from 8:00 AM to 12:00 PM and from 1:00 PM to 3:00 PM. Contact Pensioenen through the contact form: https://www.svbaruba.org/pensioen/contact-pensioenen/, mail pensioenen@svbaruba.org or phone 527-2760.
Enrollment or Enrollment Change
All registration or change of company or employee goes through our MiSVb portal. Changes cannot be made any other way.
Contact Departamento di Premieheffingthrough Whatsapp: https://wa.me/2975272740 (messages only – cannot receive calls) or mail helpdesk@svbaruba.org.
Notify AO (for those who do not make use of the Web portal system)
Hours to notify AO:
Online:
- Monday to Friday from 7:00 AM to 3:00 PM.
- Weekends, holidays, and ATV 7:00 AM to 9:00 AM.
Phone:
- Monday to Friday from 7:00 AM to 12:00 PM and from 1:00 PM to 3:00 PM.
- Weekends, holidays, and ATV from 7:00 AM to 11:00 AM.
Hours for 527-2730 (3rd day after AO notification):
- Monday to Friday from 7:00 AM to 9:00 AM
Hours to notify AO for the public sector and for those who make use of the Web portal
All public sector employees must notify AO at their own department or supervisor. Their AO will be registered through Medisoft SVb. A public sector employee cannot notify AO over the phone.
Pension Department
The pension department is closed for public. All calls and emails are answered from Mondays through Fridays from 8:00 AM to 12:00 PM and from 1:00 PM to 3:00 PM. Contact Pensioenen through the contact form: https://www.svbaruba.org/pensioen/contact-pensioenen/, mail pensioenen@svbaruba.org or phone 527-2760.
Enrollment or Enrollment Change
All registration or change of company or employee goes through our MiSVb portal. Changes cannot be made any other way.
Contact Departamento di Premieheffingthrough Whatsapp: https://wa.me/2975272740 (messages only – cannot receive calls) or mail helpdesk@svbaruba.org.
